Return & Exchange Policy

Return & Exchange Policy

At Handcrafted by Hemangini, each piece of jewellery is handcrafted with love and attention to detail. We take pride in delivering high-quality products that bring joy to our customers. While our jewellery is carefully checked before shipping, we understand that sometimes an exchange may be needed.

Hassle-Free Exchange

We are happy to offer an exchange in the following cases:

• If you receive a damaged or defective product.
• If you receive the wrong item in your order.

To request an exchange, follow these simple steps:

1. Reach out to us within 24 hours of receiving your order at:

Email: pandyahemangini0@gmail.com
Phone: +91 8160814207

2. Share clear photos of the product and packaging.
3. Once approved, we will arrange an exchange or replacement within 7-8 working days.

Our Commitment to Quality

Since each jewellery piece is uniquely handcrafted, we ensure it is made with precision and care. To maintain hygiene and quality standards, we are unable to offer returns. However, we are always here to assist you with any concerns and will do our best to provide a satisfactory solution.

Important Notes

• Jewellery must be unused, unworn, and in its original packaging for exchange eligibility.
• Custom-made or personalized jewellery is specially crafted for you and cannot be exchanged.
• Exchange requests should be made within 24 hours of delivery.
• We are not offering any return and refund.

Your satisfaction is our priority, and we truly appreciate your love for handmade jewellery. If you need any help, feel free to reach out to us at:

Email: pandyahemangini0@gmail.com
Phone: +91 8160814207

Thank you for choosing Handcrafted by Hemangini—where every piece is made with passion and care! 💖